Over the years technology has taken over our lives in every way. So, it’s not uncommon for many companies to use it for hiring purposes as well.
As applicants keep increasing, going through thousands of resumes manually, is somewhat a difficult job. That’s why most companies use Applicant Tracking System or ATS system to simplify the overall hiring process.
This is where ZipJob.com comes into play. They claim to offer resumes that will pass through this ATS technology without any problems. Therefore increasing your chances of getting hired. The process comes into play when you’ll send them your resume and their professionals will rewrite the whole thing as new.
But can they really provide what they claim? Let’s see how they actually perform.
They usually offer three types of services for now. They include Resumes, Cover letters, and LinkedIn profile, although these services vary according to their packages. Their resumes are on point, but it seems that their cover letters or LinkedIn profiles are on the average side; not something quite extraordinary.
However, they do provide unlimited revisions and 1-on-1 conversation through their dashboard with every package.
But before you proceed, they’ll need a previously written resume to help them write a new one, which is a bit of a letdown, as you have to spend extra hours on the prototype one.
How About the Quality of Their Services?
With this much price range you’d think they provide an exceptional quality of services, but unfortunately, that’s not the case all the time. Their resumes are quite good, as far as cover letters, but LinkedIn profiles aren’t up to the mark.
Pricing Policy of ZipJob
They have three pricing plans, which includes: Launch, Fast Track and premium. The Launch package is worth $119, and it’ll only include resume writing and editing services. The Fast-track plan would cost you $179, and you’ll get resume and cover letter services together.
Lastly, the Premium package contains all the services costing you about $299! According to the services they provide, the pricing seems to be high.
Considering everything their Fast Track plan is the way to go.
At present they don’t offer any discounts, but they do provide installments for the payment of the packages.
Discounts and Other Features
Unfortunately, they don’t offer any kind of discount. So, that’s the biggest minus of the company we believe.
This is indeed a great offer. They also offer free future resume updates. So, if you need your resume updated later, you won’t have to spend extra money for that. Also, every piece will get scanned by their tech to meet the requirements of ATS technology, which is one of their plus points.
ZipJob Customer Support
You can reach them through various means. They offer live chats, emails, and even phone services. However, their hotline isn’t open for 24/7, which is a bit of a letdown.
We tried contacting with their live chat support as a potential customer to see how fast they respond. We had to wait for some time to get their feedback. Also, they took way more time to answer all our queries.
We tried emailing them too! They seem to be much more responsive in this case. They replied within 3 hours. Overall, their customer service is of average quality.
Delivery of ZipJob.com
We thought the quality was on the average side, with lots of room for improvement. The writing seems to vary from time to time. We did, however, got the resume within only 3 days of our order. So, they seem to excel at their delivery time for sure.
For all the packages they offer a solid 30-day money back guarantee to satisfy all your needs. If for some reason they are unable to deliver the promised quality, you can ask for your money back.
In The End,
Judging all of their services along with their pricing we can say, ZipJob provides average quality resume services. Their resumes are good, that’s for sure, but other than that, the cover letters or LinkedIn profiles need to be more polished.
The pricing is a bit high. However, they also offer installment services to back that up. Also, there’s no type of extra hidden charge.
ZipJob is not a scammer, but they need to improve a little more to be an excellent service. Overall, we’d like to give ZipJob a solid 8.7 out of 10 for their quality of service and pricing.